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DEEP Trust

Refund and Returns Policy

Refund and Returns Policy

Refund and Returns Policy

At DEEP Trust, we are deeply committed to ensuring the transparency and accountability of every donation made to support our initiatives. We appreciate your generous contribution towards our mission to provide preventive healthcare, quality education, and sustainable environmental solutions to underserved communities in rural India.

Donation Refunds
Due to the charitable nature of our work, once a donation is made, it is typically non-refundable. However, if there has been an error with your donation (e.g., an incorrect amount or duplicate transaction), please contact us at donation@deepindia.org within 7 days of the transaction, and we will review your case on an individual basis.

Event or Program-related Refunds
For any paid programs, screenings, or events organized by DEEP Trust, if you need to cancel your participation or require a refund due to unforeseen circumstances, please contact us at info@deepindia.org. Refunds may be granted on a case-by-case basis, depending on the event and timing of cancellation.

In the case of donations to specific campaigns or programs, if you are seeking to modify your donation or request a refund, please ensure your request is submitted as soon as possible. Once the funds are allocated toward the project or initiative, refunds may not be feasible. We will always aim to provide clarity about the use of your funds and our ongoing impact.

Changes or Cancellations of Donations
If you wish to modify or cancel a recurring donation, please reach out to us directly via donation@deepindia.org with details of your request. We will ensure that changes are made promptly, subject to the terms of your original donation.

Thank you for your understanding and support. Your contribution is helping us make a meaningful difference in the lives of those who need it most.

For further assistance, feel free to contact us at: